SNOWTRAVELER.com Privacy Policy

Effective Date: January 2025

1. Introduction

Snowtraveler.com ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [your website address] or use our services. By using our website or services, you consent to the practices described in this policy.  

2. Information We Collect

We collect various types of information to provide you with the best possible ski travel experience:

  • Personal Information:

    • Name, address, email address, phone number, and date of birth.

    • Passport information and other travel documents.

    • Payment information (credit card details, billing address).

    • Skiing/snowboarding ability level and preferences.

    • Emergency contact information.

    • Dietary restrictions and medical information (when necessary for travel arrangements).

  • Travel Information:

    • Flight details, accommodation preferences, ski resort choices, and travel dates.

    • Information about your travel companions.

    • Information regarding travel insurance.

  • Website Usage Information:

    • IP address, browser type, operating system, and other technical information.

    • Information about your interactions with our website, such as pages visited and links clicked.

    • Cookies and similar tracking technologies.

  • Marketing Information:

    • Information related to your preferences to receive marketing materials from us.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your travel bookings and reservations.

  • To communicate with you about your travel plans and provide customer support.

  • To personalize your travel experience and offer tailored recommendations.

  • To process payments and prevent fraud.

  • To send you marketing communications about our products and services (with your consent).

  • To improve our website and services.

  • To comply with legal obligations.

  • To share information with third party vendors such as airlines, hotels, and ski resorts, to facilitate the travel bookings.

4. Sharing Your Information

We may share your information with:

  • Travel Suppliers: Airlines, hotels, ski resorts, and other travel providers to facilitate your bookings.

  • Payment Processors: To process your payments securely.

  • Marketing Partners: To send you relevant marketing communications (with your consent).

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.  

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.  

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the information we hold about you.  

  • Correction: You can request that we correct any inaccurate or incomplete information.

  • Deletion: You can request that we delete your information (subject to legal limitations).  

  • Opt-Out: You can opt-out of receiving marketing communications from us.

  • Data Portability: You can request a copy of your data in a machine-readable format.  

To exercise these rights, please contact us at [your contact email].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience. You can control cookies through your browser settings.  

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.  

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.  

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:  

SnowTraveler.com

An AMPM Hospitality LLC Company

1115 Broadway

11th Floor

New York NY 10010

info@snowtraveler.com